Fast and Friendly.
Fast and friendly service. Easy to work with and the job came out looking great.
Easy to Work With
The owners are really nice and very easy to work with. The sewing machine was repaired wonderfully! Definitely recommend them!
I had 3 occasions to visit Aida to have a sewing machine and serger serviced and I Was very, very pleased with the outcome. Simon was very helpful, the two machines work great, service was fast and the costs were very reasonable. I would DEFINITELY recommend.
A very small job, but the quality was top notch. Thank you!
Pleasure to Work With
Always a pleasure to work with them!
Went the Extra Mile
I took my sewing machine for repair … Simon went the extra mile by giving me helpful tips about using it as well. Very useful.
My Machine Works Perfectly Now
I had my sewing machine “ tuned up” by Mr. Shteyngarts. Not only does my machine work perfectly now, but he showed me tips on how to make it work more efficiently and keep it in working order.
Great Person and Staff
Fantastic, fixed my sewing machine and now I sew. Bring Simon a backpack that needed a heavy duty liner and he and his staff fix it with a smile. I recommend any tailoring or sewing machine issues, contact Simon. Great person and staff. THANK YOU.
So Glad I Found this Company
Excellent work in a timely manner. Very professional so glad I found this company. Highly recommend.
Excited to Use my Machine Again
I have a 35 year old Singer sewing machine that I hadn’t used in probably 10 years! I brought it to Aida to fix. I don’t think I ever really understood how to use it. Simon spent over an hour with me, explaining every detail of the machine. He certainly knows sewing machines and definitely enjoys what he does. I am excited to use my machine again. I definitely recommend Simon for any repairs or tuneups that are needed.
Dependable and Professional
I have worked with the owners of this wonderful company for several years. My clients are always quick to comment how dependable and professional this company is to work with whenever I refer them to Aida. We know that the work product will be quality and their word is their bond. It is a pleasure to do business with Aida, knowing that it will be done right and on time!
This man Knows his Business
Just picked up my 1970s Viking sewing machine that was brought in running slow, breaking needles, and barley able to sew through a tissue paper. Now running like a fine tuned Porsche. This man knows his business. Afterwards he spent over an hour with me showing me all the features and how to use them. Would definitely recommend to anyone who needs repair/tuneup.
Alterations, Tailoring and Custom Clothing
Again I want to thank you for your expertise, knowledge and customer service as you provide maintenance and repair for our sewing machines. Your unselfish help and guidance has continued to allow us deliver exceptional service to our customers.
Best Sewing Machine Repair Ever!
I took my White sewing machine which I had not used in over 20 years in for repair. Simon was not only knowledgeable but so pleasant and courteous. When i came to pick it up Simon not only fixed it to perfection but spent over an hour and 20 minutes refreshing me on the operation of my machine including invaluable tips I never knew about. All I can say is this is an A1 business with A+++++ customer service. Thank you so much Simon!
Excellent, thank you. And thank you again for your patience and expertise. I have worked with many printers over my career and your knowledge and product offering is far superior to anyone I have worked with in the past.
Machine is working like new again!
I recently had my Viking Designer Ruby serviced for the first time in 8 years. I know, I know, should have done it a long time ago but I waited until it was literally limping along. Simon serviced the machine and replaced some parts and it is working like new again. He even gave me some pointers for using my machine – things the manual doesn’t even cover. Great customer service! I will reliably have him service my machine every year.
Simon is the man to see!
Simon is the man to see if you need a sewing machine fixed or you need instructions on it use. He is so pleasant and easy to work with he takes his time to explain how to properly use your machine. I. Would recommend this company for any needs you might have even you need to locate an obsolete part. Simon is the best!
Works better than when I bought it
My industrial machine was repaired over the years by two other companies but never came back working this well. I appreciated getting my machine repaired and back to me in a reasonable time and cost. Even better is their location. I will gladly refer them to any one in need of repairs. Simon knows his business
Fantastic service, quick, extremely professional and great doing business with them. They are my only embroidery team. They are the best and I am extremely satisfied with their work. I will be sending them tons of customers.
It came out awesome!
They did an embroidery patch for a leather bag I was making for my son. It came out awesome! Thanks much
The craftsmanship, the attention to detail….
In honor of my dad’s 80th birthday we decided to have an embroidered patch made of a design he created. What we received from Simon was beyond what we imagined. The craftsmanship, the attention to detail and the professional service was magnificent. I will be returning for more projects in the future. Needless to say my dad LOVE’S his patch.
I received more than a repair service. My sewing machine has been returned to” better than new” condition. I was provided with a review of machine functions and best practices. Exceptional service!
Exceptional Customer Service
Exceptional customer service. Simon double checked all the measurements to make sure my piece would meet my expectations. Will continue to support this family business.